We are a download only website. You will not be sent any physical product when purchasing a video download.
In the case of the purchase of used clothing, your product will be dispatched to you by registered mail under plain cover within 3 days of purchase. Please remember we live in Spain, the post always arrives but rarely as fast as you would like. And while thinking about us living in Spain, if you live outside the EU, your used clothing purchase will incur taxes of one sort or another. You are responsible for paying them, not us.
Clothing orders can be cancelled prior to shipping. Please email us at email@example.com, we will always check our email prior to shipping your clothing.