Returns are only available for duplicate purchases of videos. No other form of refund is available for videos.
If you have issues with downloads, please email us at sales@bricklayer1001.eu as there is normally an easy solution.
All used clothing is sold as seen. Any damage to an item will be clearly stated in the product description. If any item of clothing does not match the product description and you are unhappy with your purchase, you can contact CCBill to request a refund. They will consider the request and let you know the outcome.
Apple only allow the download of .mp4 files to your iDevice via iTunes. To download our movies, you need to use Chrome or Firefox to download and a video app like VLC to view. See the page 'HOW TO VIEW YOUR PURCHASES' page for more information.